Frequently Asked Questions

Message us through Viber or on this platform your Complete Name, Company Name, HMO ID number and email address then will reply to you back as soon as possible.

We can still be reached through our mobile lines and email; we encourage messaging apps like Viber and email in our communication for cloud storage when need to backtrack the communication.

Upon receipt of your email address, we will send you the list of dentists, if a location is given, a tailor-fitted list will be provided.

You can directly call the chosen dental clinic or message us for appointment assistance. 

All covered dental benefits are free when visiting an accredited Dentist, you should not pay any amount when the services are covered in your dental policy. MESSAGE US IMMEDIATELY when asked to pay for any covered dental benefits. Out-of-pocket expenses are any services outside your dental coverage. Best to message us for your specific dental coverage prior to visiting your chosen dentist.

During the advent of COVID Pandemic, PDA and DOH, rolled out new policies for Dental Clinics and Dental practitioners to have an additional disinfection procedure from their usual disinfection practices prior to COVID. Please call your chosen dentist prior to visit about their ICF policies and fees.

Yes, you need to bring your HMO benefit card and a government ID with photo if your HMO benefit card does not have your photo